Support
How can we help?
Email us anytime: daniil.appcenter@gmail.com
We usually reply within 1–2 business days. Including your iPhone model and iOS version helps us help you faster.
How does compression work?
Compress Video re-encodes your video directly on the device using Apple's AVFoundation. You pick one of three presets — Optimal (about 20% smaller), Medium (about 40%), or Max (about 60%) — and the app writes a smaller copy back into Photos. Nothing is uploaded anywhere, and it works fully offline. How much a video shrinks depends on the source: 4K and high-bitrate footage shrinks the most; already-compressed clips shrink less.
Will I lose my original video?
Only if you choose to. After every compression you decide: Keep Both Videos saves the compressed copy alongside the original, and Remove Original Video replaces the original in Photos with the compressed version to free the space.
My video is in iCloud — does that work?
Yes. If a video is stored in iCloud and not on your device, the app asks before downloading the original, shows the download progress, and then compresses it locally as usual.
How do I cancel or restore my subscription?
Cancel: iOS Settings → your Apple Account → Subscriptions → Compressor → Cancel. Cancelling at least 24 hours before the period ends stops the next charge. Restore: on a new or reset device, use "Restore" on the purchase screen while signed in with the same Apple Account. Refunds are handled by Apple at reportaproblem.apple.com.
Is my video private?
Yes. Compression runs entirely on your iPhone — your videos are never uploaded, and there are no servers and no account. See the Privacy Policy for the full picture.
Something else isn't working — how do I reach you?
Email daniil.appcenter@gmail.com with your iPhone model, iOS version, and what you expected to happen. Screenshots or a screen recording make most issues a one-reply fix.